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FAQ

Frequently Asked Questions (FAQ)

We specialize in providing premium home coffee machines and accessories, backed by dedicated customer and technical support. Our products and services are carefully tailored to meet the needs of home coffee baristas, ensuring you enjoy the ultimate home brewing experience.

You can easily reach our dedicated customer support team through the following channels:

  • Email: info@aldayf.com.qa

  • Phone / WhatsApp: +974 3301 2386

Our team is available to assist you with any inquiries, orders, or technical support to ensure your complete satisfaction.

We offer a 14-day return policy on all coffee machines and accessories, subject to the following conditions:

  • Items must be unused, in their original packaging, and in the same condition that you received them.

  • A receipt or proof of purchase is required.

  • We start the refund within 5 to 7 business days after we receive and inspect the returned item. Card refunds can take 10 to 45 days to appear, depending on your bank. Full details: Returns & Refund Policy.